TCPA & 10DLC Compliance Document

eLoansUSA SMS & Text Messaging Policy

Effective Date: August 17, 2026 | Last Updated: August 2026

Licensed Mortgage Originator Disclosure

eLoansUSA is a registered Doing Business As (DBA) brand of NEXA Mortgage, LLC (NMLS #1660690, AZBK BK-2006218). John Caliendo, Senior Loan Advisor (NMLS #1310802). Corporate Headquarters: 5559 S Sossaman Rd, Bldg 1, STE 101, Mesa, AZ 85212.

Strict Mobile Information Protection Standard:

"Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances."

1. SMS Program Description & Consent

When you provide your mobile telephone number on eLoansUSA or opt-in to SMS updates via our rate search engine, loan scenario calculators, or contact forms, you provide express written consent to receive informational and transactional text messages regarding mortgage inquiries, rate alerts, loan status notifications, and communications from John Caliendo and the eLoansUSA team.

Consent to receive SMS messages is not a mandatory condition of purchasing any property, applying for credit, or obtaining a mortgage loan.

2. Message Frequency & Wireless Carrier Charges

3. How to Opt-Out (STOP) or Request Assistance (HELP)

STOP To Unsubscribe / Opt-Out

You can cancel SMS notifications at any time by replying "STOP", "CANCEL", or "UNSUBSCRIBE" to any text message received from us. You will receive a single confirmation message confirming your opt-out.

HELP For Customer Assistance

Reply "HELP" to any message, or email help@eloansusa.com for direct assistance with SMS preferences.

© 2026 eLoansUSA / NEXA Mortgage, LLC. All Rights Reserved. Equal Housing Opportunity Lender.